Your appointment time is reserved exclusively for you. To respect our schedule and allow us the opportunity to offer the time to another client, we kindly require a minimum of 48 hours’ notice for any cancellations or rescheduling requests.

Appointments canceled or rescheduled with less than 48 hours’ notice will be subject to a fee of 100% of the scheduled service(s).

Please be sure to select the correct service when booking. Services cannot be downgraded at the time of your appointment. Each service is scheduled according to specific timing, preparation, products, and availability. If you choose to downgrade your service at the time of your appointment, you will still be responsible for the full price of the originally booked service.

If you are unsure which service is right for you, please contact us before your appointment so we can assist you with selecting the appropriate service and you may proceed with scheduling online.

Thank you for understanding and respecting our time, as well as the time of our other clients.

Late Arrivals and Late Cancellation

Please arrive on time so you can enjoy your full experience. Guests arriving 10 minutes or more after their scheduled appointment time may need to be rescheduled. In these cases, the late cancellation fee of 100% of the scheduled service(s) will apply, and a new deposit will be required before booking another appointment.

No-Show Policy

Clients who fail to arrive for their appointment without prior communication will be considered a no-show and charged 100% of the scheduled service(s).

Repeated no-shows or missed appointments without communication may result in the inability to book future appointments.

Communication is always appreciated. Life happens, and we’ll do our best to accommodate you whenever possible.

Outstanding Fees

If a late cancellation or no-show fee cannot be successfully processed due to insufficient funds, a declined transaction, blocked payment method, or any other payment issue such as disputing fees, the outstanding balance must be paid in full before another appointment can be scheduled.

Future appointments cannot be booked while any outstanding cancellation or no-show fees remain unpaid. Once all outstanding fees have been brought current, a new deposit will be required to reserve your next appointment.

Deposits

A deposit is required to reserve your appointment and will be collected at the time you schedule your appointment. Deposits are applied toward your service total and are non-refundable.

Payment Methods

For your convenience, Sugar Daze Esthetics accepts:

• Cash

• All major credit and debit cards

• Klarna (for qualifying purchases/services)

• Affirm (for qualifying purchases/services)

Please note: When using Klarna or Affirm, an applicable Buy Now, Pay Later (BNPL) fee will be added to your invoice.

Thank you for respecting our time and the time reserved especially for you. We truly appreciate your understanding and cooperation with our policies.